Provide professional after-sales support, ensure stable product performance and protect global customers’ benefits.
If users encounter any problems with maintenance or operation, they can call our after-sales service department to consult with our technicians.
The preheating steps for the first use of the crucible are as follows: 1. After placing the crucible in the furnace, slowly heat it for two hours until the temperature reaches 200 degrees Celsius to remove moisture.
2. Next, heat the crucible at low power to 600 degrees Celsius after 1.5 hours, then use full heating power to reach 950 degrees Celsius after half an hour, and hold at that temperature for about one hour. This ensures the glaze fully melts, improving its oxidation resistance and maximizing the crucible's lifespan.
3. After reaching 950 degrees Celsius, add material as required.
4. The curve is shown as the green line in the figure.
The preheating steps for reuse are as follows:
1. First, slowly heat the crucible for two hours until the temperature reaches 600 degrees Celsius to remove moisture and ensure the glaze and anti-oxidation coating on the crucible surface fully sinter to prevent oxidation and extend the crucible's lifespan.2. Then continue heating, reaching 950 degrees Celsius after half an hour, and hold at that temperature for about one hour. Then add material as required.3. The curve is shown as the red line in the figure.
Provide professional after-sales support, ensure stable product performance and protect global customers’ benefits.
We offer one-stop professional guidance for crucible installation, debugging and daily operation. Customized usage suggestions are provided based on different production environments to prolong product service life.
All crucibles pass strict pre-delivery inspection. For inherent quality problems under normal use, we provide efficient solutions and quick response to minimize customer production losses.
We provide 24/7 online consultation. Customers can inquire about product use, maintenance and replacement via email or online messages, with professional replies in the shortest time.
We provide targeted maintenance, cleaning and storage tips for graphite, quartz, ceramic and other crucibles, and offer reasonable replacement cycle suggestions for stable production.
We support personalized crucible customization, batch order follow-up and regular customer return visits, optimizing service schemes to create long-term stable cooperation value.